About OmniDesk
We build AI that works for local businesses — not just big enterprises.
Our Mission
Local businesses — HVAC contractors, salons, auto shops, dental practices — lose thousands of dollars every month to missed calls, unanswered web leads, and forgotten follow-ups. They don't have the time or the tools to manage customer engagement at scale.
OmniDesk changes that. We deploy five intelligent AI workers that handle the entire customer lifecycle over SMS: re-engaging cold leads, collecting reviews, responding to web forms instantly, following up on missed calls, and nurturing paid ad leads.
Our platform is built on modern cloud infrastructure (GCP) with compliance baked into every message. Tenants get their own isolated data, their own AI model configuration, and a real-time dashboard showing exactly what their AI workers are doing.
Why OmniDesk?
Web form → acknowledgment SMS in under 10 seconds. Competitors take hours.
TCPA, 10DLC, CTIA — every message passes through our compliance layer.
Per-contact memory across campaigns. No repeating questions.
See bookings, conversations, and opt-outs per tenant in real-time.
Our Team
We're a small team of engineers and AI researchers passionate about making enterprise-grade AI accessible to Main Street.
Engineering
GCP, Python, AI Infrastructure
AI Research
LLMs, Prompt Engineering, Guardrails
Growth
Customer Success, Partnerships
Want to join us?
We're always looking for talented engineers and AI researchers who care about building things that matter.
Get in Touch